INSIGHTS

Meet our people

Our people care about the people they support, and with their own diverse backgrounds and passions, add a human touch to create places that deliver and delight.

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PEOPLE | SEPTEMBER 2023

ISS Celebrates Hispanic Heritage Month

In celebration of Hispanic Heritage Month 2023, we highlight three placemakers, their work, and the cultures that shaped them.

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PEOPLE | SEPTEMBER 2023

ISS Guckenheimer’s Rising Stars

Four members of the ISS Guckenheimer team were selected as Rising Stars by the Society for Hospitality and Foodservice Management.

PEOPLE | AUGUST 2023

A Growing Buzz for Workplace Beekeeping

ISS Guckenheimer Chef Daniel Vercher is partnering with Hives for Heroes to save bees and create an exceptional experience.

PEOPLE | JULY 2023

From Military to Facility, Jason Mallare Serves His Clients

First a service member, then an intern, now a placemaker. How Jason Mallare made the transition from Air Force to ISS.

PEOPLE | JULY 2023

The Art of Service Excellence: Madison Pugh’s Insights and Techniques

Madison Pugh, a New York-based General Manager of Beverage and Dining Services, shares her insights on how to create exceptional client experiences.

PEOPLE | June 2023

Consistency, Continuity, and Better Client Solutions

The Key Account Management Certification (KAMC) program is dedicated to preparing key account managers to provide consistency, continuity, and excellent outcomes for clients across the globe.

People | June 2023

Nobody Likes to Be Told What to Eat

ISS Guckenheimer Director of Workplace Innovation, Amelia Ekus, spoke to Pulse Pod about the Beans is How campaign and the role of food in the workplace.

PEOPLE | MAY 2023

Placemaker Profile: Melanie Fleming

Melanie Fleming, Key Account Manager in Seattle, shares her career path at ISS and what she’s learned along the way.

People | May 2023

The Vital Role of Facility Managers

In honor of World FM Day 2023, we spoke with a few facility managers to learn more about their careers and what drives them.

PEOPLE | APRIL 2023

Spill the Beans: With ISS Guckenheimer’s Executive Sous Chef Randy Wilkes

Executive Sous Chef Randy Wilkes spills the beans on how the growing food sustainability trend has transformed his menu.

PEOPLE | APRIL 2023

Art You Can Eat: Exploring the Work of Nicole Redd-McIntosh

ISS Guckenheimer Executive Pastry Chef Nicole Redd-McIntosh shares her passion for pastries and discusses why experimentation is vital for excellence.

PEOPLE | MARCH 2023

Spill the Beans: with Chef Krissy Stearns of ISS Guckenheimer

Chef Krissy Stearns of ISS Guckenheimer spills the beans on what inspires her and how she made her mark in the culinary world.

PEOPLE | MARCH 2023

Be the Change: In Conversation with ISS North America’s Leading Ladies

For International Women’s Day 2023, we highlight the work of ISS North America’s women leaders and explore what shaped their careers.

PEOPLE | FEBRUARY 2023

Placemaker Profile: Beth Briones

Beth Briones, a San Antonio-based Talent Operations Manager, discusses the trajectory and growth of her career at ISS.

PEOPLE | FEBRUARY 2023

Spill the Beans: With Executive Chef Mark Barbire of ISS Guckenheimer

Executive Chef Mark Barbire of ISS Guckenheimer spills the beans on some of his favorite bean dishes and blunders.

People

Women in Culinary Program Empowers Promising Placemakers

New ISS Guckenheimer Professional Development Training Advances Mission for Women Culinary Leaders

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People

Veterans Bring Honor and Dedication to ISS

To recognize Veterans Day and those who served, we asked three of our people to share insight into how their time in the service translates to their ISS career.

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People

Behind the Scenes Support

ISS Facility Manager Jeff Linville shares his story of service-driven leadership and its role in the success of client workplaces.

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PEOPLE

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.

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PEOPLE

Turning culinary passion into a career

There are many paths that lead us to our passions. ISS Guckenheimer Catering Sous Chef Xiomara Battle has pursued her passion and turned it into a profession, where doing her daily work feeds inspires her. This is her story.

PEOPLE

Paying attention to people and their development

Over the past 15 years, Jillian Fergeau has seized development opportunities at ISS, transitioning from a cargo handler to the Head of Facility Management for the Grand Est region in France.

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PEOPLE

Honesty, passion and respect – the keys to an exciting career at ISS

A career in ISS offers lots of professional challenges and rewards, as Wilson Selvaraj has discovered during his 16-year journey.

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PEOPLE

ISS food expertise passed to Australian students

One of ISS Australia’s head chefs has been passing on his culinary knowledge to a group of eager school students. Rob Fillmore has been volunteering his free time to hold planned cooking classes for around 10 high school students.

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PEOPLE

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19. Supporting the valiant and extensive efforts at Khoo Teck Puat Hospital (KTPH) was Wayne Fang’s M&E team.

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PEOPLE

Vicki Garret and Sue Pilgrim

Because of COVID-19, the Australian Government needed more focus on protecting students' health and safety. It meant we needed 1700 extra cleaners. Here's how Sue Pilgrim and Vicki Garrett swiftly onboarded and trained the new employees to meet the customer's needs.

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PEOPLE

Being part of something more by protecting life and property

Meet Meleah Kielty. She is a security officer at a customer location in Hiawatha, Iowa in the United States. Meleah and her team protect the customers and the site by providing 24-hour security service. Read about her working day and what empowers her.

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PEOPLE

Sights set high at ISS

Mareike Nieden has been part of the ISS team since 2019. As a test engineer, she is responsible for ensuring that we are supplied with mobile data, broadcast and television around the clock.

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PEOPLE

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward – including the operating theaters – are spotlessly clean, for the safety of patients and staff. Behind this huge effort is a dedicated 550-person team, led by the passionate and driven Rozita Khamis.

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PEOPLE

Bringing a personal touch to safety

Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalize on ISS career and training opportunities.

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PEOPLE

Taking on new challenges – from cooking to cleaning

When coronavirus shut down restaurants, Jari Kallioinen, who has worked in kitchens for decades, adapted to the situation and took up cleaning – finding the positive in extraordinary circumstances.

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PEOPLE

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers. This work is driven by people like Simon David, the epitome of ISS’s dedication, commitment and service.

PEOPLE

Cleaning and hygiene champion

Meet Adela. She cleans Danske Bank's premises. Since the shutdown, she and her colleagues have been working continuously to comply with the guidelines from the health authorities. Read about her working day and specific initiatives to prevent Covid-19.

PEOPLE

A multinational company with a family feel

Agnes Adamer started working part-time at ISS while studying. Eight years later, she’s Site Manager at one of the largest hospitals in Europe, where she leads a 400-person team and is a key part of the patient journey.

PEOPLE

A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001. She exemplifies the type of career journey our people can have, taking her from roles in operations and commercial to top leadership.

PEOPLE

The sustainable chef

A group of ISS chefs have been leading a quiet revolution, developing healthy, delicious and sustainable food to serve at customer restaurants across the world. One such chef is Henrik Seierø, whose sustainable meals are making employees – and the planet – healthier, one bite at a time.

PEOPLE

Embracing the global mindset – and endless opportunities

“Raise your hand when something looks interesting,” says Katrine Husum Jensen, ISS’s Head of People & Culture in the Americas. “Personally, I feel humbled by the opportunity to have an impact on such a massive people company.”

PEOPLE

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people – and their commitment to each other – has become characteristic of our culture. This unique story from ISS UK’s Neals Coleman exemplifies what makes our people special.

PEOPLE

Keeping the Rolls-Royce account running smoothly

What’s it like to be an ISS Key Account Manager for one of the world’s leading industrial technology company? To find out, we sat down with Tim Chow, Key Account Manager at ISS, who handles the Rolls-Royce account in Singapore.

PEOPLE

“I started as a butcher”

Vivian, a member of our Danish Building and Property Agency team, never dreamed of doing the important work she does today. Read about how joining ISS set her on the path to achieving her big ambitions.

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