WORKPLACE

Workplace experiences that matter

We create workplaces where people come first, innovation thrives and sustainability matters. Our strategic approach to workplace management and design is tailored to elevate employee satisfaction, drive engagement, and boost productivity.

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What we do

Creating the best workday with people at the center

The walls of the office buildings no longer define the boundaries for work. With the workplace expanding to include the home and everything in between, we empower business leaders to transition from a building-first mentality to embracing a people-first reality.

People first

A decisive shift towards people-first servicing is shaping how organizations attract and retain talent. We design workplace experiences based on the employee life journey by deconstructing the prototypical notions of the purpose of the workplace to enable customized, curated employee journeys.

Curating workplaces

Offices are now seen as destinations, and to this end, workplace curation is a must. Based on end-user needs, preference and motivations, we help to deliver solutions that address the multi-generation and multi-workways landscape to enhance employee satisfaction.

Enabling sustainability Changemakers

Increasingly, employees, investors and clients demand that businesses set ambitious environmental goals and deliver on them. Influencing people’s behavior, emotions, and decision-making through nudging to promote sustainability is crucial to all the work we do.

Workplace Expertise in India

Creating a productive workplace that also delivers 'experience'

We believe in ‘curating’ everyday workplace experiences and bringing them to life so we can successfully turn ‘touchpoints’ into ‘trustpoints’. Our team of experts and futurists have identified the most impactful touchpoints of employees at their workplace in a typical work day and each of these are converted into a particular experience.

Workplace Strategies

We help develop the right workplace strategies that reflect your brand and enable you to achieve your organizational goals and culture. We do this by observing, understanding the needs and preferences of every age group at the workplace and their cultural background, etc.

Experience Catalogue

Depending on your expectations, we use our experience catalogue to create a yearly calendar of events covering a wide range of topics. These events can be conducted on-site and virtually through workshops, webinars. We always leverage end-user feedback to deliver better experiences.

Workplace Experience App

An app designed by integrating multiple ISS technology solutions to act as an engaging touchpoint where employees can access all relevant workplace functions on a single platform. E.g. Helpdesk, Desk and/or Meeting Room booking, Way finding, Dining, Transport booking, Parking, etc.

the india story

Workplace Experience Manager

Our specialists present at the sites are responsible for the delivery of effortless and seamless day-to-day experiences for your colleagues at your workplaces.

Our Experience Managers:

Identify the different needs of your colleagues based on the role, demographics and culture
Observe the workplace environment and culture to identify the experiential needs across all our operational touchpoints
Organize various events and initiatives to deliver a 'curated experience' for your colleagues
Accelerate improvement in workplace energy and engagement by serving as a process catalyst
Advise on how to develop an environment for increased creativity, productivity and wellbeing
Connect operational needs with service deliveries to implement workplace strategies and design
Enhance communication with you

Contact usmailto:mailto:issin-coe@in.issworld.com

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OUR SERVICES

Make your workplace work for you

We design and deliver workplace strategies and solutions that are healthier and safer as well as more productive, sustainable and – because of our curated services – more enjoyable for your employees and visitors. Our workplace products ensure you optimise space and maximise the value of your investments – in the short and long term.

Portfolio strategy

We’ll help you optimise your building portfolio, with strategies for how to restack, reduce, relocate or reinvent use of your assets – reducing rent, lowering rates and ensuring utility savings.

Curated experience & workplace strategy

Across all offices and sites, we’ll help you create a strong, smooth and memorable workplace experience, bringing your own distinct culture to life. We architect memorable service moments which bring your business strategy, workplace design and employee needs together – ensuring people and places are truly connected.

Workplace design

From ongoing improvements to COVID-19 back-to-work programmes, we design smooth, safe and efficient workplaces that meet your organisational needs and give people great opportunities to engage, perform and develop – improving recruitment and retention and increasing employee and visitor satisfaction.

Service design

Before designing our services we identify workplace journeys and service touchpoints to understand how we best can support your people and create the right workplace experience – adapted to your specific industry and organisational needs.

Relocation strategy

We offer specialised lease advice to help you create a tailored relocation strategy, connecting your business and brand requirements with people, space and productivity.

Capital projects

With insights into infrastructure data and lifecycle management combined with our comprehensive understanding of the workplace, we can manage all your building investments – from redesigning places and managing moves to introducing new technology and innovative service solutions.

The Mental Rebuild

By establishing new habits around how people use space, we’ll help you optimise your places – reducing the maintenance costs and carbon footprint. We use our expertise in workplace design, communication and psychology of nudging to uncover all unused resources, and without any rebuilding, transform your spaces for better use.

Co-working

Our co-working solution – all serviced by ISS people – brings new levels of flexibility to your business. In partnership with you, we will convert free space within the office to a co-working, incubator environment, ensuring your place supports innovative co-creation while achieving substantial savings on rent and maintenance costs for the vacant areas.

Insights on Workplace

The future of workplace design – touchless interfaces

Workplace design has certainly shifted during the last decade. Digital revolution, war for talent and labor shortage changed how we design our workplaces. Then came COVID-19 and digitization of workplaces are having to be re-imagined ensuring performance and productivity improves, while attracting, engaging and retaining talent.

Discover the future of workplace designhttps://insights.issworld.com/workplace-design-touchless-interfaces

CASE

How to optimize business outcomes through workspace and service design

Changing labor demographics, increasing war for talent, low levels of employee engagement and continuous need for cost-efficiency and optimization represent just a few of the challenges business managers continue to struggle with. Workplace, when applied as a strategic tool, can secure just that.

Learn more/insights/insights/blog/it/how-to-optimize-business-outcomes-through-workspace-and-service-design

WHY CHOOSE ISS?

People make places

From workplace strategies and spatial design to curating service moments on the ground, our dedicated teams combine global insights, data and exceptional service mindset to connect your people and places.

100,000

workplaces designed across the world

Contact ISS

Are you are interested in our services or do you have questions about something else? We are here to help.

INSIGHTS

Stories about people, places and planet

Blog

Diversity and Inclusion as a key driver of the future workplace

What does an inclusive workplace look like? How do we foster a truly inclusive culture throughout the organisation? And how do we make sure that our D&I efforts are connected to our sustainability and business strategies and translated into great hires, innovation and growth?

Diversity and inclusion key workplace driver/insights/insights/blog/it/diversity-and-inclusion-key-workplace-driver

BLOG

Creating a safer workplace with PURE SPACE

‘Is it safe?’ That’s the question countless employees around the world are asking themselves as they re-enter their workplaces. PURE SPACE, a new product from ISS, aims to help employees reconnect with their work environments, by ensuring a hygienic, safe place to work.

BLOG

How to optimize business outcomes through workspace and service design

Our offerings

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