ISS INDONESIA

Creating excellent people through service attitude

As a people organisation, human capital is the asset we strive to develop and empower. We create excellent people through service attitude. Our people care about the places they manage, the people who do activities in it and the environment they need to protect.

ID_2020_HeadOffice_Receptionist_121120_01

Giving added values in supporting our customer’s purpose

In ISS Indonesia, focus on customer has been our priority since it was first established in 1996, until today with more than 44.000 employees spreading across the archipelago.

Throughout our journey, we have grown our business from a single-service into multi-services and then integrated facility services. We have evolved from manpower outsourcing to facility management, moreover to experience management within various business and industries of our customers.

We believe that people make places and places make people. We partner and work side by side with our customers, more than just providing service solutions. We are there to give added values, to maintain and transform places and facilities we manage, as we optimise those places to function and contribute in our customers' purposes.

ISS INDONESIA IN NUMBERS

44,000

+

PEOPLE ARE RECRUITED, DEVELOPED & EMPOWER IN A YEAR

500

+

CUSTOMER GROUPS

5,900

+

CUSTOMER SITES

200

+

CITIES AND DISTRICTS COVERED

ISO Certified services that nourish quality

Our services are ISO certified, as we make our commitment to provide the best quality service for our customers. ISO certification measures the quality management system of an organisation. Our ISO certifications (listed below) ensure the quality, safety and efficiency of the services we offer.

ISO 37001 Anti-Bribery Management System

ISO 9001 Quality Management System

ISO 14001 Environmental Management System

ISO 45001 Occupational Health and Safety Management System

ISO 22000 Food Safety Management System

ID_2021_Receptionist 01
ID_2021_Technical Services
ID_2021_Security Services 01
ID_2020_Simalungun_Cleaning_180120_05
ID_2020_Railink_Cleaning_251119_02
ID_2020_HeadOffice_Disinfection_251120_04
ID_Website_Airport_Rope Access
Indonesia_Catering_People_2017_01.jpg
ID_2022_WebsiteStory_280122_01
STORIES FROM INDONESIA

Experiences that delivered by providing the customer with satisfaction and peace of mind

How can a hospital be a place associated with memorable experience? At the RKZ Surabaya Hospital, ISS’s placemakers are known for their dedication in delivering memorable experiences for all those at the hospital, from healthcare workers to patients and visitors. Here is how they manage to provide those experiences.

ID_2021_WebsiteStory_131021_01
STORIES FROM INDONESIA

Thriving as the client’s watchful eyes and more

In the vast and increasingly complex technological and digital world, financial services providers are continually striving to give the very best service to their customers. Bank Danamon Indonesia needs an equal partner to help it achieve this goal, and ISS offers Danamon not only as a pair of eyes that watches carefully over its services but also a host of other possibilities to enhance its brand.

ID_2021_WebsiteStory_230821_01
STORIES FROM INDONESIA

Going the extra mile to provide intangible benefits to people and the planet

How might “going the extra mile” bring intangible benefits to people in the workplace? How might that even lead to further efforts to save the planet? Our cleaning services team at Nutricia provides the answer through their involvement in supporting the client's hydroponic sky garden.