2018-08-15

SIGNAL – Danish consultancy firm – opens a new office in London

The integrated workplace solutions arm of ISS opens its new London office
Danish consultancy firm SIGNAL, established in Denmark 18 years ago, is opening a new office in London. In 2017 SIGNAL became part of the global facilities service company ISS and is now a Global Centre of Excellence for strategic workplace management and design within the ISS Group. Since the merger, SIGNAL and ISS have worked closely together to create integrated workplace solutions that focus on promoting collaboration, innovation and communication through spatial design and curated service experiences.

August 14th August 2018 sees the opening of the new office in London’s Canary Wharf and SIGNAL and ISS will now work even closer together in creating attractive workplace solutions for ISS’s international key account customers. Meanwhile, the London office is part of an ambitious global journey of growth that SIGNAL has been focusing on since the merger. The UK office is SIGNAL’s third national office in addition to the existing locations in Denmark and Norway.

”Our joint ambition is to be leading global providers of Strategic Workplace Management and Design. ISS is one of the world’s largest companies and global leaders within the integrated Facility Services sector, serving some of the world’s strongest brands and leading enterprises across the globe. It is these global strategic customers that will become SIGNAL’s primary customers” says Gitte Andersen, Global Head of Workplace Management & Design and one of the original founding members of SIGNAL.

Moving an office to London SIGNAL will be closer to some of ISS major global clients within the financial sector, including a global financial institution that SIGNAL and ISS are currently collaborating with in the US and India. SIGNAL will focus its attention on growing its UK-based business by targeting the financial sector. There will be additional synergies and opportunities as Facility Management is now moving in the direction of Experience Management-projects, which SIGNAL and ISS already provide for a number of large clients.

Matthew Brabin, CEO ISS UK & Ireland commented, “We are delighted to welcome SIGNAL to ISS in the UK & Ireland. Together we will deliver an expanded total facilities management service for our clients to enhance their workspace for their employees, customers, communities and stakeholders”.

“The SIGNAL office is co-located with ISS at South Quay Plaza 3 189 Marsh Wall, Canary Wharf and we will therefore be under the same roof as our skilled ISS colleagues. Together we can offer customers our complete services from Experience Management to curated service solutions” says Gitte Andersen.

The London office will open on the 14th of August and be manned by a number of SIGNAL employees from the Danish office, who will move to London. Gitte Andersen will be the day-to-day manager of the London office and will commute between the Global Centre of Excellence in Denmark and the new office in London.

”We are extremely excited and proud to be opening a new office in London, which is one of the very specific results of being part of the ISS family. Servicing the ISS Global Key Accounts is a really wonderful opportunity and precisely what makes our growth possible. And of course, the London office is only the beginning of our journey. We anticipate that there will be several more exciting destinations ready to welcome SIGNAL” says Gitte Andersen and Per Feldthaus, both Global Head of Workplace Management & Design and part of SIGNAL Group.